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GPS Tracker FAQs

GoTrack App FAQ’s

I want to log into the application from my Smartphone/Tablet. What is the best way to do that?
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I want to have my alerts "texted" to me. What is the best way to do that?
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What does the Heartbeat mean in the Detailed Activity Report?
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Do I need a data plan for each GoTrack EZ or GoTrack 3-Wire unit that I purchase?
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When does my data plan start?
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How long do you store my vehicle's location information?
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Does GoTrack work with fleets?
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Can I have multiple users logged on the computer at once?
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What does the 'GPS Lock' message mean?
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I travel extensively in the US, Canada, and Mexico. Does GoTrack EZ work in all 3 countries? Does it need to be in range of a cellphone tower to report location?
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Does GoTrack EZ report location when ignition is OFF? If so, how often. 
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I am trying to use the device without the driver knowing. If the device is found by the driver can it be traced back to me? Is there a serial number or other ID on the device that will show I own it?
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How long is the device, or what are the dimensions?
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Does this system/service have any options for access to raw data via internet for use in integration into our own software?
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Can you delete days?
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Will this device and the software allow me to generate Mileage logs that are IRS compliant?
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How do I add additional users to my account and can I give them a password different than mine?
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GoTrack EZ Hardware FAQ’s

I have a HYBRID. Can I use the GoTrack EZ?
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Some of my vehicles don't have an OBD-II port.
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What if my unit protrudes from the OBD-II port and is in the way of the driver or near the emergency brake. I'm afraid it might get kicked or damaged.
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Can I install the GoTrack EZ unit covertly?
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Where is the OBD-II port located?
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What's an OBD-II port?
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How long should I wait after I plug in my GoTrack EZ unit?
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How quickly can I get GoTrack EZ units?
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How do I install GoTrack 3-wire units?

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I have a DIESEL pickup truck. Can I use the GoTrack EZ OBD-II plug-in device?
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